We’ve Upgraded your
Secure Messaging

New features of Internal Notes include:

  • @Mentions are available when adding Internal Notes
  • Attachments can be added both when composing and assigning messages
  • PDF file types will appear as a “link” in the thread
  • Image files will auto expand and allow members to view the image
  • Notifications can be set to differentiate @mention notifications between the patient or team message threads

More actions were added to the Direct Team Messages:

  • Mark as Read
  • Mark as Unread
  • Close

View whether or not a contact has been merged by creating a thread event to display:

  • Date/Time Stamp
  • Member’s name that performed the merge
  • The name of the non-master contact

The badge count now displays up to 5 digits. If the number goes beyond 5 digits, 99,999 will be displayed.

Availability Hours now include 15-minute increments. This applies to the following areas:

  • Channels
  • Groups
  • Members
  • Out of Office

When delivering messages, messages over 250 characters (with emojis) and over 500 (without emojis) are now sent as MMS messages.

Resolved Save and Select Content Errors when content includes more than 3000 characters, more than 10 images, or a GIF file.