Got a burning question?

Reach out to our friendly team. We’ve worked in ortho offices—we know your struggles. Call, text, or email us anytime. Seriously!

Where is Tops located?

1110 Sanctuary Parkway Suite 125
Alpharetta, GA 30009

Phone: +1 770.627.2527

Fax: +1 770.726.7832



To reach the sales team, email us at or call +1 770.627.2527

Support Hours

USA/Canada/South America

Phone support: Monday thru Friday 8:00am – 7:00pm EST.
Email support: Monday thru Friday 8:00am-11:00pm EST and Sunday 6:00pm EST - 11:00pm EST.

Phone and email support will be closed on the following days in observance of the winter holidays:
- Friday, December 23rd and Monday December 26th in observance of Christmas
- Friday December 30th and Monday January 2nd in observance of New Years


Phone and email support is available Monday thru Friday, 2:00pm-1:00am EST.

Australia/Asia/New Zealand

Phone and email support is available Monday thru Friday, 8:00am-5:00pm Australian EST.

Any time outside these hours please contact our USA support office. Support email address:

Main support phone number: +1 770.627.2527

Australian/Asia/New Zealand support phone number: (03) 9028 7600

There will be limited AUS Support availability December 24th thru Jan 7th.
Please contact US Support 8:00am EST to 8:00pm EST Monday through Friday via phone 770-627-2527 or email

Logging in with tops Connect

Here’s how to log in to topsConnect in order to screenshare with a tops employee: