Support for tops Customers

Support Hours

USA/Canada/South America phone support is available Monday thru Friday 8:00am – 7:00pm EDT.

USA/Canada/South America email support is available every day, extended hours, and for emergencies. Monday thru Friday 8:00am-11:00pm EDT and Saturday and Sunday 8:00am-9:00pm EDT. 

Europe/Africa phone and email support is available Monday thru Friday, 2:00pm-1:00am EDT.

Australia/Asia/New Zealand phone and email support is available Monday thru Friday, 8:00am-5:00pm Australian EST.
Any time outside these hours please contact our USA support office.

Support email address: support@topsortho.com
Main support phone number: +1 770.627.2527
Australian/Asia/New Zealand support phone number: (03) 9028 7600

Logging in with tops Connect

Here’s how to log in to topsConnect in order to screenshare with a tops employee:

Download topsConnect for Mac

You can’t be a Superhero without a little training!

Even if you’ve been using tops products for a while, there’s likely room for improvement.

tops offers a range of courses — on-site and online — to help doctors and staff members use the software more effectively.

For more information about increasing your team’s superpowers, contact our Training Manager Terry Bailey at tbailey@topsortho.com!

Superlative training is just one of the many benefits of putting topsOrtho in your practice!