Support for tops Customers

4th of July
Support Hours

Get the sparklers ready!

In celebration of the 4th of July holiday,
we’re taking time off to spend with our family and friends.

Phone and email support will be closed
Sunday (7/3) and Monday (7/4) in honor of Independence Day.

We’ll be back Tuesday, July 5th.

Thanks for rockin’ it with tops!


Support Hours

USA/Canada/South America phone support is available Monday thru Friday 8:00am – 7:00pm EDT.

USA/Canada/South America email support is available every day, extended hours, and for emergencies. Monday thru Friday 8:00am-11:00pm EDT and Saturday and Sunday 8:00am-9:00pm EDT. 

Europe/Africa phone and email support is available Monday thru Friday, 2:00pm-1:00am EDT.

Australia/Asia/New Zealand phone and email support is available Monday thru Friday, 8:00am-5:00pm Australian EST.
Any time outside these hours please contact our USA support office.

Support email address:
Main support phone number: +1 770.627.2527
Australian/Asia/New Zealand support phone number: (03) 9028 7600

Logging in with tops Connect

Here’s how to log in to topsConnect in order to screenshare with a tops employee:

Download topsConnect for Mac

You can’t be a Superhero without a little training!

Even if you’ve been using tops products for a while, there’s likely room for improvement.

tops offers a range of courses — on-site and online — to help doctors and staff members use the software more effectively.

For more information about increasing your team’s superpowers, contact our Training Manager Terry Bailey at!

Superlative training is just one of the many benefits of putting topsOrtho in your practice!