Increase Retention with Better Patients Experiences
Handing your patients pens and stacks of paper upon arrival is one of the worst ways to greet them.
They have to stop and dig for their insurance card, frantically Google their primary doctor’s information, and answer complex questions. Meanwhile, the minutes tick away—and before they know it, their appointment is behind schedule. If you want patients to have an enjoyable, seamless experience, this isn’t the way to do it.
Online intake forms take the hassle out of orthodontic appointments by streamlining the check-in process. Since patients can complete forms from the comfort of their own homes, they can focus on their appointments instead of paperwork.
Further, you can send digital contracts to patients and collect e-signatures. That way, if a child's parent is unable to attend an appointment, they can still sign a consent form ahead of time. The hassle of a wasted appointment and time spent rescheduling is no longer an issue for patients and their families.
Plus, overall, making your patients happier can boost your retention rate. This can help cut back on some of your extra marketing and acquisition costs. It can also enhance your staff’s morale since they play a part in more positive experiences each day. And, with happier staff, you'll improve work efficiency.
Online Intake Is More Secure
You handle private information every day; you don’t want to risk paying expensive HIPAA fines and losing your clients’ trust. However, maintaining high security standards with paper forms can be difficult. They’re much more vulnerable to theft, loss, and damage—which can be challenging to recover.
Online intake forms offer a higher level of security compared to their paper counterparts, so they're safer for handling sensitive information. The cloud safeguards sensitive data, along with strict access controls, automatic backups, and encryption protocols. If the system crashes, or a natural disaster occurs, patient information is safe and can be easily retrieved.
Moreover, with secure, cloud-based storage, your practice eliminates time-draining interruptions. For one, you don’t have to spend time resolving issues with data breaches. It also enables efficient access to patient information. Authorized staff members can retrieve digital files quickly, cutting out time spent searching for patient records.
Patient Data —> Priceless Information
Last (but not certainly least), one bonus of online intake forms is the insight they provide. Your intake forms contain priceless information. But if your practice uses paper forms, you’ll likely waste hours attempting to track it.
With online intake forms—like Gaidge Forms—your practice’s paperwork comes to life. You don't need to comb through files and input data into a spreadsheet to track statistics like completion rates and demographics. It also summarizes your patients’ responses into an analytics dashboard, giving you an insightful overview of their information. In one system, Online Forms reveal critical, actionable metrics.
Transparent, factual data is your ultimate weapon against practice inefficiencies, fully removing the guesswork that slows your practice down. And, today, practice analytics aren’t just a nice add-on to practice management software. They’re essential to edging out competition.
Rev Your Practice Up to Top-Speed with Gaidge Online Intake Forms
Altogether, your orthodontic practice’s patient processing impacts every part of your practice. It’s too important to let it fall behind with paper. Online intake forms save you a significant amount of time and money. They also improve retention rates, help you prepare, and eliminate double work.
Online Forms, accessed through Gaidge, allow your practice to perform at lightning speed. In the time it takes the ink to dry on your paper forms, you can complete several tasks:
- Text and email HIPAA-compliant forms that are completable with e-signatures.
- Offer untethered flexibility to patients by allowing them to fill out forms anywhere.
- Experience unlimited customization and utilize pre-built templates or DIY your own for insurance, health history, COVID waivers, and more.
- View completion rates and patient demographics with an analytics dashboard.
- Integrate forms with your website for more patient convenience, less administrative burden, and even faster intake.
To become the productive and efficient practice you’ve always envisioned, you have to embrace the power of digital patient processing. Gaidge Online Forms place your orthodontic practice’s future right at your fingertips.
Capalad, P. (2021, October 4). It’s not you, it’s the paperwork — Paperwork Anxiety is Real. Medium. https://brunchandbudget.medium.com/paperwork-phobia-is-real-3f4835538887
Cassio. (2022, August 18). 10 Features of Online Forms You’re Missing Out On. IntakeQ . https://blog.intakeq.com/10-features-of-online-forms-youre-missing-out-on/
Norton, C. (2023, April 6). 5 Tips to Improve the Orthodontic Patient Experience. Tops. https://www.topsortho.com/post/5-tips-to-instantly-improve-the-patient-experience
Taylor, P. (2023, March 30). Number of Smartphone Users Worldwide 2014-2020. Statista. https://www.statista.com/statistics/330695/number-of-smartphone-users-worldwide