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FAQs

From cost to IT support, find out here.

What does “Mac-based app” for orthodontic practice management software mean?

Tops is designed to run natively and securely on Apple® Mac computers and laptops. That means it’s just as fast and easy as any other app you download for your Macbooks and iMacs—not to mention up to 6x faster on M1 chip-enabled computers. 

Is Tops data stored on a secure server?

You betcha! There’s not a webpage out there that can match the speed and security of Tops’ Apple®-provided servers. For instance, your front office updates a patient’s chart with new treatment or appointment info, your clinical staff sees the change chairside in 13 milliseconds. That’s faster than the blink of an eye—which would take you about 100 milliseconds!

How does Tops compare to other orthodontic software practice management programs?

Tops is the fastest, easiest, and most secure and reliable management software out there! Go from appointment scheduling to treatment planning (with imaging) to handling insurance claims in a few keystrokes—without closing a single window. Data updates in real time across all workstations.

What does Tops offer for patient care?

*Inhales deeply* Patient flow charts with real time updates from your front office, iPad-enabled patient check-in; two-way, HIPAA-compliant SMS and email appointment reminders; text-to-pay; live video chatting; communication with your office via Facebook messaging; patient compliance videos and tracking; online patient intake forms with e-signatures; and easy to complete office reviews to let your patients share their experience with the world. *wipes forehead* Phew! And more on the way!

Will I need IT support for Tops?

Nope! Call/text/email Tops anytime and talk to a real person who’s worked in an orthodontic practice, knows your struggles, and how to help you through them. 

Is Tops available to countries outside of the U.S./North America?

Absolutely! You can find Tops in ortho offices from Australia to Zimbabwe.

How much does it cost to get started with Tops’ practice software?

It all depends on the needs of your practice. Subscription pricing includes as many services as you want for as many locations as you’ve got—with room to grow as you expand.

What makes Tops the best practice management software?

The best practice management software meets the needs of your practice today, helps you plan the future of your business, and supports you every step of the way. Tops gives you the full view of your practice’s day-to-day (including productivity and budget analytics). Our innovation responds directly to the requests of our customers to help them grow continuously. And you won’t find better training or support teams anywhere else—just ask our offices.